Refund Policy | AI Test Planet

Thank you for choosing AI Test Planet for your competitive exam preparation. We strive to provide the highest quality mock tests and AI-powered learning tools to help you succeed.

As part of our commitment to transparency, please read our Refund and Cancellation Policy carefully before purchasing any subscription, test series, or premium features on our platform.

1. Digital Products and Services

AI Test Planet provides instant access to digital content, including mock tests, PYQ databases, and AI analytics. Due to the immediate and intangible nature of these digital goods, all purchases are generally considered final.

2. 7-Day Money-Back Guarantee

We want you to be fully satisfied with your purchase. If you purchase a premium subscription and find that our platform does not meet your expectations, we offer a 7-Day Money-Back Guarantee under the following conditions:

You must request the refund within 7 days of the original purchase date.
You have attempted less than three (3) premium mock tests.
You have not engaged in fraudulent activity, account sharing, or violation of our Terms of Service.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

Email our support team at support@aitestplanet.com.
Use the subject line: "Refund Request - [Your Registered Email]".
Include your transaction ID, purchase date, and a brief reason for the cancellation to help us improve our services.

Our team will review your request within 48 business hours. If approved, the refund will be processed and credited back to your original method of payment within 5-7 business days, depending on your bank or payment provider.

4. Cancellations

If you are on a recurring subscription plan (monthly, quarterly, or yearly), you may cancel your subscription at any time through your Account Settings.

Cancellation stops all future billing charges.
You will continue to have premium access until the end of your current paid billing cycle.
We do not offer prorated refunds for partially used billing cycles.

5. Exceptional Circumstances

We reserve the right to grant refunds outside of the 7-day window solely at our discretion in cases of accidental duplicate charges or major technical failures on our platform that severely disrupt service for an extended period.

6. Contact Us

If you have any questions or require clarification regarding our refund policy, please do not hesitate to contact us at: